I.T. must build strong relationships with faculty, facilities, and others to do great things for students.
Occasionally, a C.I.O. might learn a new technology and do detailed work to stay current.
Having an easy-to-use template encourages team members to document their methods.
The C.I.O. must lead by example and document procedures when appropriate.
An effective C.I.O must be able to articulate the need for key positions. This position was approved.
The decision to outsource requires careful analysis. This part (1/2) explores issues important to stakeholders.
The decision to outsource requires careful analysis. This part (2/2) explores financial issues.
A top-level C.I.O. must be familiar with advanced management topics such as forming a skunkworks.
The bedrock of a successful I.T. culture is a strong, comprehensive, easy-to-read I.T. policy created with stakeholders.
I.T. teams build credibility by asking stakeholders for input, acting on that input, and keeping stakeholders informed.
A concise, frequently-updated project portfolio status report keeps top leaders informed and builds credibility.
It is important to keep the Board of Directors / Trustees informed of key initiatives.
Customers must know what is available to them and how to access those products and services.
Many C.I.O.s overlook the importance of technical support procedures and allow help desk staff to "wing it."
Having an easy-to-use template encourages team members to document even small projects properly.
Frequent, accurate, timely communications keep the team informed and on-target.
A well-written project plan helps keep the team on-task and serves as a great communication tool for stakeholders.
Each organization should have a project methodology that is well-suited to the organization's culture.
Copyright 2013. Steven Birmingham. All rights reserved.